One of the biggest advantages of group certification is that consulting support is included in the membership fee. You don't need to hire a consultant separately or understand complex standards on your own. The group administrator plays the role of a permanent consultant for all members.
What the Group Administrator Does
The group administrator has multiple responsibilities that directly benefit each member:
Develops and updates management system
Creates procedures, forms and instructions you use. Updates them when standards change.
Evaluates and admits new members
Checks if your company is eligible, guides you through admission process and integrates you into the group.
Provides continuous technical support
Answers questions, clarifies requirements, helps you solve problems and prepares you for audit.
Conducts internal audits
Checks you periodically to ensure you meet requirements and to detect issues before external audit.
Coordinates external audit
Plans audits, communicates with certification body and assists you during verifications.
What You Get as a Group Member
- Access to digital platform with all necessary documents
- Pre-filled procedures and forms adapted for your activity
- Step-by-step guides for system implementation
- Phone and email support for questions and clarifications
- Specific audit preparation
- Assistance in case of non-conformities
- Continuous updates when standards change
Difference from Individual Consulting
Concrete Examples of Support
Situation: You don't know how to fill in material records
Support: You receive a prepared form and step-by-step explanations with examples from your industry.
Situation: You have a question about what a standard requirement means
Support: You call or email and receive a clear answer, in your language, the same day.
Situation: External audit is coming and you don't know what to expect
Support: The administrator prepares you, tells you what questions may be asked and what documents to prepare.
Situation: You received a non-conformity at audit
Support: You get help understanding the issue and implementing corrective action.
Conclusion
In group certification, you're never alone. You have a permanent partner who guides you, helps you and ensures you stay compliant. This is the major difference from individual certification, where you have to manage on your own or pay separately for each help.
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